Confidential · Credit diligence

Lender Intelligence

Documentation-based revenue assessment for skilled nursing credit decisions. The model estimates earned-but-unbilled opportunity and documentation-related audit exposure from Medicare Part A chart evidence already on file.

Product DRL Holdings Intelligence Workbook v1.3 · 15 sheets Posture Evidence-only · Flat-fee · BAA-first

DRL Holdings Intelligence · Workbook v1.3

Design Principles Built In

A production risk system covering financial, operational, clinical, staffing, regulatory, documentation, case-mix / PDPM, deterministic stress, Monte Carlo, survey/audit probability, and facility/REIT valuation — in one workbook that works for any facility. Consistent product language: Evidence-only · Flat-fee · BAA-first.

Workbook design principles
Principle Practice
Yellow cells = inputs Editable fields use yellow fill and blue text. Do not overwrite green or black formula cells.
Live Excel formulas Ratios, scores, gaps, and stress results recalculate when inputs change.
Cross-sheet links in green Green text pulls from other sheets (Dashboard ← inputs; Monte Carlo ← financials; Survey/Audit ← staffing, documentation, case-mix).
Documentation / hidden-revenue layer is first-class Sheet 06_Documentation_Risk plus Case-Mix & PDPM engine on sheet 12 — not footnotes.
Works for any facility Duplicate the file per building or deal. Portfolio comparison on sheet 11.
Evidence-only · Flat-fee · BAA-first Branded on cover and dashboard. Compatible with DRL Holdings Intelligence methodology.
Deterministic + probabilistic stress Twelve lender/actuary scenarios on sheet 08; Monte Carlo on sheet 13; survey/audit probability on sheet 14; valuation on sheet 15.

Color legend · yellow + blue = input · green = cross-sheet link · black = formula · traffic lights = Low / Moderate / High

Sample loaded

Demo facility — Example Care Center of Springfield

Open sheets 0709 and 1215 to see scores, case-mix gaps, stresses, probabilistic DSCR, survey/audit probabilities, and valuation immediately.

Demo profile (modeled)
Item Value
Facility Example Care Center of Springfield · 120 beds · IL · freestanding
Occupancy / payer ~82% occupancy · Medicare ~26% of NPR · Medicaid ~52% of NPR
Labor / quality Agency labor ~18% · nursing turnover ~48% · 3-star overall · no Immediate Jeopardy
Chart sample n = 48 · ~$620k annualized documentation opportunity · ~$140k annualized audit exposure
Scores Opportunity Score 68 · Documentation Risk Score 42 · composite risk in the Moderate band
Monte Carlo (illustrative 1,000 trials) Mean DSCR ~1.52x · ~11% probability of breach below 1.20x · ~4% chance of DSCR < 1.00x
Survey / audit (next 12 mo) ~39 risk points · uplift ~1.39× · standard survey ~46% (ELEVATED) · any survey/audit ~64% — moderate, not extreme
Valuation (Sheet 15) EV ~$17.0M reported / ~$19.6M with doc upside (base) · EBITDAR/Rent ~3.15x · EV/bed ~$163k with upside

Sheet 12

Case-Mix & PDPM Engine

Neutral rate vs observed CMI vs peer CMI, automatic gap calculations, implied under-documented intensity, dollar impact of closing the CMI gap, and component-level PDPM analysis linked to chart count.

What sheet 12 calculates
Block Outputs
A–C · Inputs, gaps, $ Neutral / observed / peer CMI · gap points · $/0.01 point · annualized opportunity from closing the neutral gap.
D · PDPM components PT/OT, SLP, Nursing, NTA, Section GG, secondary diagnosis — gap % × $ / chart × sample size.
E–F · Flags & Leak % Material under-capture · below-peer CMI · high GG incompleteness · Quick Leak % → $ next to CMI Gap $.
G · CMI Excel formulas Copy-paste AVERAGE / SUM÷COUNTA · live component CMI table (PT–NTA) · Observed vs Neutral gap & gap % · formula summary block.

See also: How to calculate CMI · Excel formulas (Sheet 12 § G) · Revenue Leak % → $ · PDPM Driver Card.

Methodology · Sheet 12

How to calculate Case Mix Index (CMI)

CMI is a single number that reflects the average clinical complexity—and therefore expected resource use / payment intensity—of the patients in a facility over a period. Live Excel formulas ship in Sheet 12 → Section G.

Basic formula
Form Equation
CMI Σ (Case-Mix Weight of each patient stay) ÷ Number of patient stays
In plain English Add up the payment weight of every stay, then divide by the number of stays. The result is the average weight.
CMI Gap Observed CMI − Neutral (or Peer) CMI

Excel formulas (Sheet 12 · Section G)

Core formulas are ready to copy from the workbook summary block. Component CMI rows calculate automatically when you enter Sum of Weights and Number of Stays.

Core CMI formulas — copy / paste
# Purpose Excel
1 Simple average of stay-level weights =AVERAGE(weight_range)
Example: =AVERAGE(H2:H101)
2 Equivalent using SUM / COUNT =SUM(weight_range)/COUNTA(weight_range)
3 Component CMI (PT, OT, SLP, Nursing, or NTA) =Sum_of_Component_Weights / Number_of_Stays
Live in workbook: =IF(C57=0,"",B57/C57)
4 CMI Gap (points) =Observed_CMI - Neutral_CMI
5 CMI Gap as % of neutral =(Observed_CMI - Neutral_CMI) / Neutral_CMI
Where to find them — Sheet 12 · CaseMix_PDPM → Section G
Block What it does
Method 1 Simple average formula (AVERAGE or SUM/COUNTA) when you have a list of stay-level weights.
Method 2 Component-level table — enter Sum of Weights + Number of Stays for PT / OT / SLP / Nursing / NTA; Component CMI calculates automatically.
Method 3 Observed vs Neutral gap — linked to the inputs already on the sheet (gap pts and gap %).
Summary All five core formulas listed as copy-paste text at the bottom of Section G.
Under PDPM — what drives each component weight
Component What drives the weight
PT Clinical category + Section GG function score
OT Clinical category + Section GG function score
SLP Neurologic / cognitive / swallowing conditions
Nursing Extensive services, clinical conditions, depression, restorative, function
NTA Non-therapy ancillary comorbidities (scored by points)

CMS publishes a relative weight for every possible group in each component. Facility CMI is effectively the average of those weights across Medicare Part A stays (sometimes reported as a combined or nursing-focused index).

Practical ways to calculate CMI
Path How
1. MDS / claims (most accurate) Pull every Medicare Part A stay → look up PDPM groups for PT, OT, SLP, Nursing, and NTA → convert to CMS relative weights → average.
2. Facility / EMR reports Many systems already display Average CMI, PDPM Nursing Index, or Case-Mix Index – Medicare.
3. Neutral / expected CMI Compare observed CMI to CMS/state neutral or peer average. Negative gap → under-capture; positive gap → higher-than-expected intensity.
Simple example (illustration)
Stay Nursing weight PT/OT weight
1 1.20 1.45
2 0.95 1.10
3 1.55 1.70
Average (CMI) 1.23 1.42

Facility CMI ≈ 1.23–1.42 depending on which index is reported. If the facility’s neutral rate is 1.42 and observed Nursing CMI is only 1.23, the gap is −0.19 points—exactly what Sheet 12 converts into a dollar opportunity.

A CMI gap of roughly 0.08–0.15 points below neutral often translates into a 4–8% Medicare revenue shortfall—why Leak % and CMI Gap $ sit next to each other on Sheet 12. Prefer NPR: Revenue Leak $ = NPR × Leak %.

Sheet 13

Monte Carlo Stress Test Analysis — Demo Facility

Probabilistic DSCR and margin risk for lenders and PE. Base case is linked; driver distributions are editable; illustrative 1,000-trial results ship with the demo facility on Sheet 13_Monte_Carlo.

Base case snapshot
Metric Value
Base Revenue$14.5M
Base EBITDA$1.55M
Base Debt Service$980k
Base DSCR1.58x

Starts from a reasonably comfortable position (above the common 1.20–1.25x lender floor).

Simulation results (1,000 trials)
Statistic DSCR EBITDA
Mean1.52x$1.49M
Median1.54x$1.51M
75th percentile1.68x$1.65M
25th percentile1.35x$1.32M
10th percentile1.18x$1.16M
5th percentile (tail)1.05x$1.03M
95th percentile1.95x$1.91M
Std. Deviation0.22x$215k
Probabilities
Event Probability
DSCR < 1.20x (covenant breach zone) ~11%
DSCR < 1.00x (cannot cover debt service from EBITDA) ~4%
What the distribution tells us
Insight Reading
Central tendency Mean/median DSCR (1.52–1.54x) sit only modestly below the 1.58x base. Under average draws, the facility still clears typical covenant floors.
Left tail 10th percentile DSCR 1.18x (at/just under a 1.20x floor). 5th percentile 1.05x — coverage is thin; further shock or cash timing becomes dangerous.
Volatility σ of 0.22x on DSCR is meaningful but not chaotic. Mass of the distribution remains above ~1.3x.
Asymmetry Drivers centered near zero or slightly negative (esp. triangular Medicaid with a negative mode) → mild left skew.
Driver sensitivity (qualitative ranking)
Driver Relative importance Notes
Revenue / Occupancy shocks High Largest swing factor — SNF cost structures are largely fixed.
Labor / Agency cost spikes High Direct EBITDA hit; agency is already ~18% of labor.
Medicaid rate changes Medium–High ~52% of revenue is Medicaid — rate cuts bite hard.
Other OpEx Lower Smaller assumed volatility.

A Medicaid rate cut + occupancy softness is what most often pushes trials into the sub-1.20x zone.

Credit / investment interpretation
Lens Reading
Lender Base DSCR 1.58x is acceptable. ~11% chance of testing 1.20x is elevated but not extreme for the sector. ~4% chance of DSCR < 1.0x argues for cushion (reserve, springing guarantee, or tighter monitoring).
Operator / Owner Can absorb normal volatility. Danger zone is simultaneous pressure on census/rates and labor. Documentation upside ($620k) improves the buffer if realized.
REIT / NNN Rent coverage on reported EBITDAR ~3.15x — very strong. Even at 5th-percentile EBITDA (~$1.03M), coverage would still be ~1.4x on the current $720k rent.
PE / Acquirer Moderate risk — not a “cliff,” but downside scenarios are plausible enough to matter in underwriting and the multiple paid.
Link to the rest of the workbook
Connection Detail
Sheet 08 Stress Deterministic shocks (Medicaid −5%, occupancy −5 pts, agency spike, staffing-rule cost) individually push DSCR below 1.20x — confirmed inside the Monte Carlo left tail.
Documentation opportunity Clearest internal lever: raising EBITDA by even $300–400k (half the identified leak) shifts the DSCR curve up and shrinks breach probability.
Composite risk 40.6 Consistent with an ~11% covenant-breach probability — neither low-risk nor distressed.
Sheet 15 Valuation Middle-of-range multiples fit this profile; doc upside is the clearest path to thicken the cushion.

Bottom line: not fragile in the base case, but exposed in the left tail — roughly 1 in 9 simulated years tests a 1.20x floor; roughly 1 in 25 years produces EBITDA that cannot fully cover debt service. Results remain live and linked on Sheet 13_Monte_Carlo. Change driver distributions or base financials and this framework still applies.

Sheet 14

Survey & Audit Probability Model

Transparent, additive risk-score model estimating the probability of a standard or complaint state survey or a Medicare audit (medical review) in the next 12 months. Every factor is linked and defendable to a lender, operator, or buyer.

Step 1 — Risk points (triggered by clear thresholds)
Factor Points if triggered
Immediate Jeopardy (last 3 yrs)+25
G-level+ tags (≥2)+12
High deficiency count+4 to +10
Infection Control citation+6
1-Star overall+15
High agency labor (≥20–25%)+10 to +12
High turnover (≥50–60%)+8 to +10
Documentation Risk Score ≥50–60+5 to +15
High Opportunity Score (≥70)+6
Large CMI under-capture+5 to +8
Steps 2–4 — Core formulas (Sheet 14 · Section E)
Step Excel
2 · Uplift Factor =1 + (Total_Points / 100)
100 points ≈ 2× the base probability
3 · Adjusted Probability =MIN(cap, Base_Rate × Uplift_Factor)
4 · Any Event (approx. union) =1 - (1 - P_standard) × (1 - P_complaint) × (1 - P_audit)
What Sheet 14 produces
Section Content
A · Base rates Editable industry starting points for standard survey, complaint survey, and Medicare audit.
B · Risk multipliers Auto-linked from Sheets 05, 06, and 12 — points + multipliers per factor.
C · Totals Total Risk Points and Probability Uplift Factor.
D · Probabilities Four probabilities + risk bands (BASELINE / ELEVATED / HIGH).
E · Formula summary Copy-paste ready model formulas.
Demo facility — Example Care Center of Springfield
Signal Value
ProfileNo IJ · moderate deficiencies · 3-star · agency ~18% · Doc Risk 42 · CMI gap −0.11
Total risk points~39
Uplift factor~1.39×
Standard survey (12 mo)~46% · ELEVATED
Complaint survey~25% · ELEVATED
Medicare audit / medical review~11% · BASELINE
Any survey or audit~64% · ELEVATED

Elevated relative to pure base rates, but not extreme — matches a moderate documentation and survey-history profile. Recalibrate Section A base rates for state-specific experience. Model is directional; not a substitute for state survey schedules or CMS selection algorithms.

Sheet 15

Facility & REIT Valuation — Demo Facility

All figures are driven by the workbook (EBITDAR, risk scores, documentation opportunity, and sector multiples). Editable multiples, risk adjustment, and documentation premium recalculate EV, equity, and REIT coverage automatically.

1. Core financial anchors
Metric Value
Total Operating Revenue$14.5M
EBITDAR$2.27M
EBITDA$1.55M
Long-Term Debt$5.1M
Beds / Occupancy120 · ~82%
Composite Risk Score40.6 (Moderate)
Annualized Hidden Revenue$620k (~4.4% leak)
2. Enterprise Value (EBITDAR method) — adjusted multiples ~5.9x / 7.5x / 9.6x
View Low Base High
Reported EBITDAR only $13.4M $17.0M $21.8M
With documentation upside (40–70% of $620k) $14.9M $19.6M $26.0M
Equity Value (EV − $5.1M debt, with upside) $9.8M $14.5M $20.9M
EV per Bed (with upside) $124k $163k $216k

Base 7.5x, modest risk discount for the moderate composite score, modest premium for credible documentation upside.

3. REIT / NNN-style view
Metric Value Comment
Current Rent $720k From financials
EBITDAR / Rent coverage 3.15x Strong (REITs often want 1.3–1.5x+)
Implied sustainable rent at 1.4x ~$1.62M On reported EBITDAR
Implied rent with doc upside ~$1.87M If hidden revenue is realized (base)
Property value at 7.5% cap on current rent $9.6M Pure NNN rent-stream view
4. What the numbers mean
Point Takeaway
As-is Value clusters around $15–18M enterprise for a moderate-risk, 120-bed freestanding SNF with solid DSCR (~1.58x) and healthy rent coverage.
With doc upside Base case rises to roughly $19–20M EV — about +$2.5M vs reported-only (more if a buyer underwrites a higher realization rate).
Differentiator A 4.4% chart-supported revenue leak with only moderate audit risk is exactly the value lever DRL Holdings Intelligence is built to quantify.
Risk cap Monte Carlo still shows ~11% chance of DSCR < 1.20x under stress — keeping the multiple off the very top of the range.

Where to find it: Sheet 15_Valuation — linked inputs, editable multiples / risk adjustment / documentation premium, full low–base–high EV and equity ranges, REIT coverage and implied property value. Decision-support range, not an appraisal.

Chart review focus · Components 1 & 2

PDPM Component Drivers — PT/OT and SLP

Under PDPM, these two therapy-related components are among the most common sources of both under-documented revenue and audit exposure. Sheet 12 now splits PT/OT into GG vs diagnosis sub-drivers and requires an Evidence Strength flag on every row.

PT/OT — what drives the payment group
Driver Detail
Clinical category Primary reason for SNF stay — specificity matters.
Section GG Self-care + mobility functional score — direct input to the PT/OT CMG.
Comorbidities / surgical history Map to higher payment groups when documented and active.
PT/OT — frequent gaps
Gap Typical $ / stay Chart pattern
Incomplete / conservative Section GG $80–$250+ Missing items, “activity not attempted” overused, scores ≠ therapy notes
Therapy notes not linked to MDS $100–$300 Notes exist but MDS/GG too generic or blank
Primary diagnosis lacks specificity $150–$400 “Aftercare” or symptom codes instead of underlying condition
GG not reassessed on schedule Variable Late or missing look-back assessments
SLP — frequent gaps
Gap Typical $ / stay Chart pattern
Swallowing / diet texture not clear $70–$200 Diet orders exist; MDS blank or “no”
Cognitive impairment under-coded $50–$180 Nursing describes confusion; BIMS incomplete
SLP eval not in MDS $80–$220 Therapy notes present; MDS SLP items blank
Neurologic dx buried in history $100–$300 CVA / Parkinson’s not primary or secondary
Score linkage
Pattern Effect
High PT/OT + SLP opportunity (Partial / Strong) Raises Revenue Opportunity Score
Unsupported SLP or aggressive GG (Weak / Missing) Raises Documentation Risk Score

Formula · Lender conversations

Revenue Leak % → $

Convert a documentation-opportunity percentage into annual dollars. Most operators and lenders prefer Net Patient Revenue as the base.

Core formulas
Form Equation
Preferred Revenue Leak ($) = Net Patient Revenue × Leak %
Alternate Revenue Leak ($) = Total Operating Revenue × Leak %
From chart review Observed Leak % = Annualized Opportunity $ ÷ Net Patient Revenue
Demo facility (NPR $14,200,000 · TOR $14,500,000)
Base Amount 4% Leak 6% Leak 8% Leak
Net Patient Revenue $14,200,000 $568,000 $852,000 $1,136,000
Total Operating Revenue $14,500,000 $580,000 $870,000 $1,160,000

For this facility, a 4–8% revenue leak equals roughly $570k – $1.14 million per year. Observed chart-review leak: $620,000 ÷ $14,200,000 ≈ 4.4%.

Planning band (when you don’t yet have a full chart sample)
Leak % Meaning
4% Conservative / lower-bound opportunity
6% Typical mid-range finding in many SNFs with documentation gaps
8% Upper end when GG, diagnosis specificity, and NTA are all weak
Quick reference — any facility (NPR base)
Net Patient Revenue 4% Leak 6% Leak 8% Leak
$8,000,000 $320,000 $480,000 $640,000
$12,000,000 $480,000 $720,000 $960,000
$14,200,000 (demo) $568,000 $852,000 $1,136,000
$18,000,000 $720,000 $1,080,000 $1,440,000
$25,000,000 $1,000,000 $1,500,000 $2,000,000

In the workbook: Sheet 06_Documentation_Risk (full calculator + quick reference) and Sheet 12_CaseMix_PDPM (compact linked block next to CMI Gap $). Yellow Leak % cells update dollars automatically. A CMI gap of ~0.08–0.15 points below neutral often maps to this 4–8% band — see How to calculate CMI.

Immediate use

How to Use Immediately

Download both files. Open the Excel workbook to see the demo calculated; use the PDF for core sheet-by-sheet workflow.

Recommended workflow
Step Action
1 Open the file (demo already loaded).
2 Review 07_Risk_Scores, 08_Stress_Scenarios, 09_Dashboard, then 1215 (Case-Mix, Monte Carlo, Survey/Audit, Valuation).
3 For a live deal: duplicate the file, then fill yellow cells on 020304050612.
4 Adjust category scores on 07 if judgment differs from pure formula signals.
5 Note which of the 12 shocks on 08 break the 1.20x DSCR floor; read breach probabilities on 13.
6 For portfolios, copy outputs into 11_Portfolio_Summary.
Thirteen sheets
Sheet What you do
01_Cover_Instructions DRL Holdings Intelligence branding, color key, data sources.
02_Facility_Profile Identity, beds, ownership, analysis purpose.
03_Financial_Inputs Cost-report / internal financials + multi-year trend notes.
04_Operational_Inputs Occupancy, payer mix, census, referrals.
05_Staffing_Quality HPPD, turnover, stars, readmissions, deficiencies, CMPs.
06_Documentation_Risk Chart sample, opportunity $, audit exposure $, scores.
07_Risk_Scores Six weighted categories → Composite Risk Score + traffic lights.
08_Stress_Scenarios Twelve deterministic stresses → stressed DSCR Pass/Fail.
09_Dashboard Executive one-page summary (auto-linked; branded).
10_Benchmarks Industry reference values (distressed / median / strong).
11_Portfolio_Summary Side-by-side multi-facility comparison.
12_CaseMix_PDPM Case-mix gaps, PDPM components, CMI Excel formulas (Section G), Leak % ↔ CMI Gap $.
13_Monte_Carlo Driver distributions + illustrative probabilistic DSCR results.
14_Survey_Audit_Prob 12-month survey & Medicare audit probabilities — risk points, uplift, BASELINE/ELEVATED/HIGH bands.
15_Valuation Facility EV / equity (EBITDAR multiples) + REIT/NNN rent coverage and implied property value; documentation upside scenarios.
Twelve stress scenarios (sheet 08)
# Scenario
1–2Medicaid rate cut −5% / −10%
3–4Occupancy drop −5 / −10 pts
5–6Agency labor spike · combined revenue + labor
7Custom user stress (edit yellow cells)
8Medicare rate cut −3%
9Medicaid payment delay
10Minimum staffing rule compliance cost
11Dual policy shock (Medicaid cut + staffing rule)
12Severe occupancy drop (−15 pts)
Composite weights (sheet 07 — calibrate to credit policy)
Category Weight
Financial / Credit25%
Occupancy & Payer Mix15%
Staffing & Labor15%
Quality & Clinical Outcomes15%
Regulatory / Survey10%
Documentation / Revenue Integrity20%

When ready for a real facility, clear the yellow input cells (or duplicate the file) and start fresh. Keep the Modeled basis label until verification under BAA. Canonical workbook file: sites/drlholdings/assets/DRL_Holdings_SNF_Risk_Workbook.xlsx.

Public data · Live CMS

Facility lookup

Search any skilled nursing facility by CMS Certification Number or name and receive the facility’s public Medicare profile — ratings, census, ownership, staffing, enforcement history, fine exposure, and cost-report financials — assembled live from CMS Care Compare and the SNF Cost Report public use file. Public data only; no facility records, no PHI.

Scope

What the assessment covers

Traditional diligence emphasizes financials and survey history. This assessment reads the clinical chart the way an auditor does, so collateral quality and recovery potential can be evidenced before transition closes.

Defined outputs
Output Definition Status label
Opportunity estimate Supported diagnoses or services present in notes but missing or under-documented relative to billed capture, expressed as sample dollars and an annualized facility estimate with confidence range. Modeled → Verified after sample QC
Audit exposure estimate Documentation that is weak or contradictory relative to what was billed, expressed on the same bases. Modeled → Verified after sample QC
Score summary Revenue Opportunity Score and Documentation Risk Score (0–100), derived from the same quantified gaps. Methodology Card v1.1
Evidence package Findings cited to note type, date, and author string. Nothing is invented. Evidence only

Process

Credit-process sequence

Every engagement follows the same mandatory sequence. Deviations are documented before delivery.

Methodology Card · mandatory sequence
Step Action Artifact
1. Intake Confirm BAA. Log facility, EMR, date range, sample size, project ID. Project Intake Log
2. Extraction Pull only what already exists on the chart; map to standard template. Standardized Data File
3. Dual Review Clinical review + coding/revenue review. Count only documented opportunities. Annotated Findings Log
4. Quantification Sample gap dollars and annualized estimate with confidence range. Opportunity $ separate from Audit Exposure $. Gap Calculation Sheet
5. Scoring Assign Revenue Opportunity Score and Documentation Risk Score (0–100). Score Summary
6. Packaging Translate findings into the lender risk memo format. Final Report + Evidence Package
7. QC & Delivery Second review for methodology adherence. Deliver report + source evidence. Signed-off Deliverable

Report template carries Report ID, generation date, and Methodology v1.1 — see Disclosures on every page. Screen and PDF share one visual system.

Illustrative only

Worked example (modeled)

The figures below illustrate how a supported code already on a chart can map through a diligence path. They are not a payment guarantee and are not facility-specific until verified under BAA.

Modeled screening

I50.22 path · chronic systolic heart failure
Layer Indication Figure
Supported code I50.22 — Chronic systolic (congestive) heart failure, where the note supports specificity
Stay-level delta The model indicates an illustrative per-day differential when specificity is captured versus omitted $24 / day
Annualized run-rate We estimate $24 × 365 as a simple annualization for illustration $8,760 / year
Enterprise context Underwriting may consider documentation-backed cash flow and audit exposure when forming a view of collateral quality See diligence memo

Counterparties

Who commissions this work

Typical commissioning parties
Party Use of the memo
Lenders & special servicers Collateral documentation quality and recovery potential under stress — evidence for credit judgment, not a lending decision.
Receivers & interim managers Week-one baseline of documentation-backed opportunity and audit exposure after takeover.
Creditors’ committees & counsel Cited findings suitable for committee and court context; flat-fee engagement structure.

Guardrails

Commercial and compliance posture

Non-negotiable terms
Term Practice
Fee structure Flat fee by bed count or engagement scope. No percentage of recovery.
PHI Business Associate Agreement required before any PHI is accessed.
Evidence rule Only opportunities already documented on the chart are counted. Nothing invented.
Decision support Findings do not constitute coding, legal, or compliance advice. Facility clinicians validate before billing changes.
Facility isolation Each building’s chart remains its own across engagements.

Formal treatment of no-reliance language, methodology limitations, and the modeled-versus-verified distinction appears on the Disclosures page. Conflicts posture is published under Conflicts policy.

Firm materials

Further reading

Institutional pages
Page Purpose
Insights Dated, bylined notes on methodology, validation, and chart anatomy.
People Principal biography and credentials.
Disclosures Terms, limitations, modeled-vs-verified, conflicts.
Client Access Portal entry for authenticated counterparties.

DRL Holdings · Lender Intelligence
Methodology v1.1 — see Disclosures · Generated for web publication · Not a rating, appraisal, or offer to lend